Graduate Service Advisor - Trainee

Rowes Group requires a degree educated person to train to become a Service Advisor – Service Manager for the future.

Location: Plymouth Area
Salary: £20,000 basic plus bonus OTE £24,000
Benefits: After a 3 month probation period benefits will include a pension scheme and the Rowes Employee Benefit Scheme which includes Perkbox.
Working Hours: Monday – Friday 08:00 - 17:30 Every other Saturday 08:30 – 12:30
Driving Licence Required: Yes

Working within the service department tasks will include:

  • Booking in customers in person and on the telephone

  • Providing best advise to customers

  • Loading the workshop to ensure customer satisfaction / correct work loading and work mix

  • Presenting and selling service plans and warranties   

  • Customer follow up via telephone and e mail

  • Production of accurate and timely invoicing

  • Liaising with workshop staff and internal customers

  • Driving licence is required for this position

The successful candidate with be of smart appearance , articulate and thrives when working to deadlines and under pressure.

Only stars need apply!  

Added: 30 August 2019

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