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Service Manager

We are looking to recruit a Service Manager at one of our busy Honda dealerships. The role will require the candidate to have experience in a similar role or from a Senior Service Advisor position.

Location: Plymstock
Salary: Up to £29,000 DOE plus profit share and sales bonus £33,000 - £34,000 OTE
Benefits: After a 3 month probation benefits will include a pension scheme and the Rowes Employee Benefit Scheme.
Working Hours: Monday - Friday 8:00am - 5:30pm Every other Saturday 8:30am - 12:30pm
Driving Licence Required: No

Role Responsibilities

  • Manage workshop technicians and service advisors
  • Work alongside sales teams to carry out appraisals 
  • Ensure all work completed on time 
  • Make sure exceptional customer service is delivered throughout your team
  • See customers in/out, keeping them up to date where needs be
  • Create customers and vehicles on our database
  • Monitor workshop performance
  • Work to and monitor budgets and targets including upsell
  • Maintain franchise and Rowes standards at all time
  • Complete and monitor warranty claims
  • Monitor CSI scores 

What you will need

  • Full, clean UK driving license
  • Good time keeping
  • Smart appearance
  • An eye for detail
  • Interpersonal, organisation and administrative skills
  • Computer literate 
  • Good management skills

Added: 14 September 2021