Added: 5th January 2020
Following The Government announcement yesterday evening regarding a third National lockdown, we want to keep you up-to-date on our position at Rowes.
AFTERSALES - OPEN
From today, Tuesday 5th January, our service, parts and bodyshop departments will remain open with normal trading hours to continue to provide you with our full array of aftersales services. Please book in as usual. If your vehicle is booked into our workshops please come in as planned.
SALES - OPEN FOR CLICK & COLLECT OR HOME DELIVERY
Sales showrooms have been deemed as non-essential so must close temporarily, however we will be running a click & collect or home delivery service. You will be able to reserve cars online with a £99 refundable deposit and also have the option to purchase. We will be able to send you detailed information on any of our 200 used cars in stock and send walk-around videos or even set up a virtual call via Zoom or FaceTime, if requested. Once you have made a purchase via our website or by phone we will arrange to deliver the car to your home at a date / time to suit you. Under our distant selling policy you will have 14 days to return the vehicle.
Rowes staff remain on hand to assist with your sales and aftersales enquiries via telephone, email: firstname.lastname@example.org and our website
Please don't hesitate to get in touch to arrange an aftersales appointment or to chat through your options if looking to purchase a car. We are taking extra care and have extra safety measures in place to ensure that we have a COVID secure premises.
Thank you for your patience, and for working with us to ensure our dealerships are a safe place to visit and work. We are open for business, but in regards to car sales please call or email us rather than visit.