COVID-19 Update - Rowes Customer Notice

Added: 11 November 2020

Following The Government announcement on Saturday 31st October regarding a second National lockdown from Thursday 5th November, we want to keep you up-to-date on our position at Rowes.     

                           

AFTERSALES

From Thursday 5th November, our service, parts and bodyshop departments will remain open with normal trading hours (apart from Hayle which is temporarily closed) to continue to provide our full array of aftersales services. Please book in as usual. If your vehicle is booked into our workshops between Thursday 5th November and Wednesday 2nd December your appointment will still be going ahead.

SALES

Sales showrooms have been deemed as non-essential so must close from Thursday 5th November, however we are running a click & collect and home delivery service and you will be able to reserve cars online with a £99 refundable deposit should you prefer to wait until our showrooms re-open. We will be able to send you detailed information on any of our 200 used cars in stock and send walk-around videos or even set up a virtual call via Zoom or FaceTime if requested.          

              

CONTACT US             

Rowes staff remain on hand to assist with your sales and aftersales enquiries via telephone or email: info@rowes.co.uk 
                              

Please don't hesitate to get in touch to arrange an aftersales appointment or to chat through your options if looking to purchase a car. We are taking extra care and have extra safety measures in place to ensure that we have a COVID secure premises.

Thank you for your patience, and for working with us to ensure our dealerships are a safe place to visit and work. We are open for business, but in regard to car sales please call or email us rather than visit.

Rowes would like to thank all of our customers for their continued support this year and the unquestionable loyalty supporting local, family businesses. 

Stay safe, stay positive and we look forward to welcoming you back into the dealership in December.

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