Bodyshop

We understand damaging your precious car can be an upsetting and stressful time not forgetting how time consuming the whole process can also be, so our promise to you is:

• We will only use genuine manufacturer’s parts and approved materials during the repair process which will also ensure any warranties are retained.
• Our experienced technicians will deliver a first-class timely service with the most cost effective result.
• Facility of a non-fault accident service to ensure you are not penalised in any way if you were not the guilty party. This also includes any personal injury claims.
• We will liaise with your insurance company making the process as simple and stress-free as possible.

For full details please contact your local Rowes dealership for further information on Accident Repairs.

In the unfortunate event of an accident to your vehicle, our Honda and Suzuki Approved Bodyshops will ensure your car is repaired to the highest quality finish. We guarantee that our Bodyshops repair vehicles to the highest standards, using genuine paint to match your vehicle. When you use a Rowes Bodyshop, you have the added comfort of knowing that work is carried out to our exacting standards of quality, with experienced Technicians and genuine paint and parts used.

For full details please contact your local Rowes dealership for further information on Paint Repairs.

We all know how easy it is to scuff an alloy! At Rowes we offer full wheel refurbishments to get your precious car back up to tip top condition. Using state of the art equipment we will repair your wheel cost effectively, restoring it to its original pristine state.

For full details please contact your local Rowes dealership for further information on Wheel Refurbishment.

Having an accident in your vehicle or a breakdown can be stressful and upsetting. Rowes can arrange the recovery of your vehicle and recommend if you are in the unfortunate situation of an incident to follow the below steps:

• Call your nearest Rowes Garage.
• Stay calm, move to a safe place and don’t get involved in an argument.
• Don’t admit responsibility. Even saying sorry could be interpreted as you taking responsibility for the accident.
• Exchange contact and insurance details with anyone involved.
• Take names and contact details of any witnesses.
• If possible photograph the scene with your phone or camera.
• Note where the cars collided.
• Record any damage to your car and any third party vehicles, taking photos if possible.

For full details please contact your local Rowes dealership for further information on Vehicle Recovery.

You may find yourself under pressure from your insurance company to use an Insurance Approved Bodyshop of their choice. However, Insurance Approved Bodyshops may not use Genuine Honda and Suzuki Parts and Approved repair techniques, which is why you should insist that your vehicle is repaired only by a Honda or Suzuki Approved Bodyshop.

By using a our Honda and Suzuki Approved Bodyshop, you will receive the personal service you expect from Rowes. The following points underline our commitment to you as our customer:

• Technicians trained to Honda ans Suzuki Standards maintaining the highest levels of quality.
• Only use Honda and Suzuki Approved repair methods ensuring a safe repair.
• Will always use Genuine Honda and Suzuki Parts and paint.
• Will ensure that you are kept informed during the repair process.
• Take names and contact details of any witnesses.
• Will return your car to you washed and vacuumed.
• Will issue you with a Honda or Suzuki Approved Certificate of repair which guarantees our quality of workmanship for the lifetime of your ownership of the vehicle.

For full details please contact your local Rowes dealership for further information on Claims Management.